What is SMARTag?
SMARTag is a secured way to connect with any vehicle on the road. There might have been times when you needed to reach out to a vehicle owner when your vehicle was stuck due to theirs, or wished someone would have notified you about leaving your interior lights on, or about your vehicle getting towed, or for any other reason. It is not always practical or safe to leave your phone number on your vehicle. SMARTag aims to solve this and make our roads safer.
Is the SMARTag different from my FASTag?
Although they might sound similar, SMARTags are different from FASTags. But, much like FASTags, SMARTags too have sophisticated technology packed inside the “Sticker”.
Are SMARTags mandatory?
While not mandatory, SMARTags are revolutionizing vehicle ownership by connecting every vehicle on the road. In a world where everything is connected, why feel disconnected from your vehicle, as well as with the ones who share the roads with you. SMARTags are a great upgrade for your vehicles.
Can SMARTag be used for commercial vehicles as well?
Yes, definitely! There is a SMARTag for every kind of vehicle, be it cabs, trucks, rickshaws, or any commercial or government vehicle. For ease of identification, different categories of vehicles would have different kinds of SMARTags.
Are there any activation or subscription costs?
There are absolutely NO activation or subscription charges. The base-level SMARTag would always be free. With that said, your SMARTag can do a lot more, for which you can checkout the Plans available.
What are the security & privacy features built into the SMARTag?
Security & data protection lies at the core of every SMARTag. Your tag is smart enough to collect, encrypt & store the contact details of anyone trying to contact you. It also verifies their presence near your vehicle. This allows the tag to ensure the legitimacy of the person reporting your vehicle.
Can I use the two provided SMARTags on two different vehicles?
Every SMARTag for cars comes in a set of two, one for your car’s front windshield and one for the rear windshield. Both of these stickers are the same, and can be identified by their matching ID numbers below the QR code, and thus should only be registered & linked with one vehicle. You can order a fresh set of SMARTag for your other vehicles.
What to do in case my SMARTag gets damaged or stops working?
SMARTags are inherently designed to be operable even if 30% of it is damaged. If the tag is damaged beyond that, you can use the unique ID number below the QR code to apply for a replacement
How do I deactivate my SMARTag while selling my vehicle?
Your SMARTag can be easily deactivated by simply contacting our customer care service and raising a request to deactivate your linked tag. Once deactivated, your profile will be deleted within 30 days. If you wish to retain & transfer your profile to a new vehicle, you can request for a new SMARTag.
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